Philadelphia Zoo

PUBLIC DATA (sources listed in description) MOBILITY • Mobility-Friendly Zoo Map available; the Ferris wheel is not wheelchair accessible • Wheelchair rental $8 and electric scooter rental $30 (first come, first served; scooters 325 lb limit, operator 18+) • Accessible parking in the Tiger Parking Lot and Zoo Garage, with attendants to assist • Some buildings and exhibit areas are not stroller accessible RESTROOMS • Family restrooms at the Main Entrance, KidZooU and WildWorks Plaza • Adult-size changing tables in the KidZooU family restrooms AUTISM / SENSORY • KultureCity Sensory Inclusive certified venue (since 2025); signage marks quiet zones and headphone zones • Free sensory bags (noise-reducing headphones, sunglasses, fidgets, non-verbal cue cards) at the Membership Booth and Mobility Rentals (ID deposit) • Social story in the KultureCity app DEAF / HARD OF HEARING & BLIND / LOW VISION • Bloomberg Connects digital guide with screen-reader support, image zoom, font sizing, closed captions, audio transcripts and alt text • Staff radios translate in 34 languages; other accommodations via guest services OTHER • ADA service dogs and miniature ponies accepted on a standard leash; some areas require a staff escort; Service Animal Map available; emotional support, therapy and pet animals not permitted • Government-funded PCAs receive a complimentary ticket (advance online reservation required) • Outside food and drinks allowed (no glass or alcohol) • PA/DE ACCESS card: up to 4 people at $2 each